It seems like you've encountered a known issue where TorGuard VPN might not connect to itself after an update. Here's a structured summary of your experience and the steps you took, along with the conclusion:
- You successfully updated to TorGuard VPN 2.2.2.
- The homepage and TorGuard app with browser extensions were not working.
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Error Information:
- Error messages included "Access denied" and "Network connection failed."
- You tried logging in with different accounts (account ID, browser, and TorGuard account) but it still didn't work.
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Investigation:
- Checked TorGuard settings, which were correct.
- Tried starting the app directly and using Chrome and Firefox, but it still failed.
- Attempted to disable TorGuard accounts and enable them again, but it didn't work.
- Tried using TorGuard as a web application, default settings, and extension, but it still didn't connect.
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Considerations:
- You thought TorGuard might not be supported on your system or could be corrupted.
- Tried different browsers and settings, but nothing worked.
- Considered the possibility of TorGuard needing updates or patches.
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Decision and Conclusion:
- You called support, which was busy and didn't respond.
- Considered the importance of choosing a VPN and security risks of switching to a different service.
- Changed your mind and used a different secure VPN service.
- Emphasized the importance of checking for updates and patches, and taking care of computer security.
Final Steps:
- Be cautious with VPNs and consider the importance of choosing a secure one.
- Regularly check for updates and patches.
- Take care of your computer and data security.
By following these steps, you can ensure a safer and more reliable VPN experience.
